All orders are shipped Monday through Friday (excluding some holidays). Pure Romance ships all packages via UPS and offers the following shipping methods for your convenience.


Uncovered Skin Care: Please see our Uncovered Skin Care Confidence Guarantee.

Due to the intimate nature of the Pure Romance product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 30 days of your invoice date to receive a duplicate item. Sorry, no merchandise credit can be issued.

To Exchange a Defective Item:

To begin an exchange, please visit our Return Portal. You will need your Order Number and Shipping Zip Code to begin.

Click Here to Access the Portal